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HIPAA-Aware
Dermatology Reputation Management

Five-star ratings that turn searches into consults.

HIPAA-safe reputation management for dermatology practices — Google, Healthgrades, RealSelf, Zocdoc, Yelp, and Vitals. Review generation, 24-hour response SLA, and a negative-review recovery playbook — reported on booked consults, not vanity metrics.

  • 4.9
    Average star rating achieved
  • 0%
    New review volume in 90 days
  • 0%
    Google Map Pack visibility lift
  • 24h
    Response SLA on every review
Composite rating
3.9/ 5.0
1,284 reviews
+0.6 stars
  • Google Business
    4.9
    Local SEO signal #1
  • Healthgrades
    4.8
    Physician-first index
  • RealSelf
    4.9
    Aesthetic decision-driver
  • Zocdoc
    4.8
    Booking-integrated reviews

"The team explained every option before treatment. Front desk was warm, the results are incredible — highly recommend for anyone considering a dermatologist."

Jamie R.·Google Business·2d ago

Trusted by 50+ dermatology practices

  • HIPAA-Aware Workflows
  • SOC 2 Type II Vendors
  • Google Partner Agency
  • ABMS Board-Cert Focus
Live from client dashboards

Reviews arriving right now.

Live

"Best derm experience I've ever had — booked online in 2 minutes."

Jamie R.·Google

"Dr. Chen was patient, thorough, and my acne cleared up in weeks."

Priya K.·Healthgrades

"Front desk was warm, the results are incredible. Highly recommend."

Marcus T.·Yelp

"Followed my healing every step. Truly exceptional care."

Sofia L.·RealSelf

"Same-week appointment, transparent pricing. Trustworthy team."

David H.·Zocdoc

"The provider took time to explain every option — no pressure."

Ana M.·Vitals

"Best derm experience I've ever had — booked online in 2 minutes."

Jamie R.·Google

"Dr. Chen was patient, thorough, and my acne cleared up in weeks."

Priya K.·Healthgrades

"Front desk was warm, the results are incredible. Highly recommend."

Marcus T.·Yelp

"Followed my healing every step. Truly exceptional care."

Sofia L.·RealSelf

"Same-week appointment, transparent pricing. Trustworthy team."

David H.·Zocdoc

"The provider took time to explain every option — no pressure."

Ana M.·Vitals
Platforms Covered

Every review site that matters to a dermatology practice.

We manage the six platforms that patients actually check before booking — plus 40+ citation directories for search-engine trust.

  • G

    Google Business

    4.9avg client rating

    Local SEO signal #1

  • H

    Healthgrades

    4.8avg client rating

    Physician-first index

  • R

    RealSelf

    4.9avg client rating

    Aesthetic decision-driver

  • Z

    Zocdoc

    4.8avg client rating

    Booking-integrated reviews

  • Y

    Yelp

    4.7avg client rating

    High-intent local search

  • V

    Vitals

    4.8avg client rating

    Insurance-network trust

What's Included

A full reputation stack — one monthly retainer.

  • Reputation audit & competitor benchmark

    Baseline star rating, review velocity, sentiment themes, and a competitor gap report scoped to your ZIP code.

  • Google Business Profile management

    Weekly posts, Q&A moderation, product/service catalog, photos, and category optimization for local pack ranking.

  • Automated review invitations

    Post-visit SMS + email flows integrated with your PMS/EHR — timed, consent-based, PHI-free.

  • Professional review responses

    Every review — 5-star to 1-star — answered within 24 hours in your voice, HIPAA-compliant, never confirming a patient relationship.

  • Negative review recovery

    Escalation workflow, offline resolution, and — when policy-violating — flagging for removal on Google, Yelp, Healthgrades.

  • Monthly reporting

    Star lift, review count, response rate, sentiment tags, GBP calls, direction requests, and booked-consult attribution.

The Workflow

Five steps from baseline to 4.9 stars.

  1. STEP 01

    Reputation audit

    Full sweep of Google, Healthgrades, RealSelf, Zocdoc, Yelp, Vitals — plus a competitor gap report and star-rating baseline.

  2. STEP 02

    Listings & schema cleanup

    NAP consistency across 40+ directories, Physician + AggregateRating schema, and Google Business optimization for every location.

  3. STEP 03

    Review generation engine

    Post-visit SMS + email invitations, QR checkout cards, and PHI-scrubbed follow-ups. Consent-first, HIPAA-safe copy.

  4. STEP 04

    Monitor, respond, escalate

    24-hour response SLA on every new review — clinical concerns escalated to your team the same day.

  5. STEP 05

    Report on booked consults

    Monthly report ties star lift to appointment volume, GBP calls, and revenue — not just review count.

Client Outcomes

Real dermatology practices. Measured results.

  • "Our Google rating went from 3.9 to 4.9 in five months. Map Pack calls doubled. The response workflow gave our front desk hours back every week."

    Dr. A. Nguyen, MD
    Solo Dermatologist · Austin, TX
  • "Rolling out one reputation system across seven locations was the missing piece. Every site now averages 4.8+ stars and we finally have a single dashboard."

    Practice Director
    Multi-location group · 7 clinics · Florida
  • "The negative-review recovery playbook alone justified the retainer. Two policy-violating reviews removed, four converted to five-stars after resolution."

    Dr. M. Rao, MD
    Mohs Surgery · Los Angeles
Built For

Every dermatology practice model.

  • Solo Dermatologists

    Founder-led reputation strategy — your provider name owns page one of Google in your city.

  • Multi-location Clinics

    Per-location review inboxes, brand-safe response templates, and one dashboard rolling up every site.

  • Pediatric Dermatology

    Parent-review workflows, safeguarded language, and family-friendly testimonial capture at checkout.

  • Mohs & Surgical Dermatology

    Post-op review invitations timed to healing milestones — never during acute recovery.

  • Solo Dermatologists
  • Multi-location Dermatology Clinics
  • Pediatric Dermatology
  • Mohs & Surgical Dermatology
Medical Services Supported

Review workflows tuned to every service line.

Each medical service line gets its own consent-safe invitation cadence, review response guidelines, and testimonial approval rules.

  • Acne Treatment
  • Eczema Treatment
  • Psoriasis Treatment
  • Skin Infection Treatment
  • Skin Allergy Treatment
  • Skin Cancer Screening & Treatment
  • Mole Evaluation & Medically Necessary Removal
  • Cyst & Lipoma Removal
  • Wart Removal
  • Nail Disorder Treatment
  • Hair Loss Diagnosis & Medical Treatment
  • Scalp Disorder Treatment
  • Rosacea Treatment
  • Hyperpigmentation & Melasma Treatment (medical indication)
  • Scar Treatment (injury, surgery, disease)
  • Burn Scar Treatment
  • Vitiligo Treatment
  • Skin Biopsy & Diagnostic Procedures
The Lift

From 3.9 to 4.9 — see the compounding effect.

Drag the slider to move the rating from a typical baseline to a managed 4.9 — every metric that pays your bills moves with it.

Drag to see the lift
4.5/ 5.0 stars
Before: 3.9After: 4.9
Reviews / mo
842
GBP calls / mo
34128
Booked consults
1248
FAQ

Questions dermatology practices ask before signing.

  • Yes. Every invitation, response, and public post is written under HIPAA rules — we never confirm a patient relationship on a public reply, never reference a diagnosis, and never quote PHI. Review invitations are consent-based at the point of visit, and templates are reviewed by a compliance checklist before shipping.

Own the top of your city's search results.

Free 30-minute reputation audit — star baseline, competitor gap, and a 90-day action plan. No pressure, no obligation.

Related topics you may like: winning local map visibility, social channels that build trust, or patient retention via email.