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28 answers · Dermatology-specific

Every answer a dermatology practice actually needs.

Pricing, timelines, SEO, HIPAA, redesigns, migrations, integrations. Straight, specific, and written by the team that will do the work.

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Audit turnaround
24h

Audit turnaround

Derm practices
50+

Derm practices

Lighthouse target
95+

Lighthouse target

Most asked

Popular questions

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General & Getting Started

Who we work with, how projects start, and what to expect.

  • We work exclusively with dermatology practices — solo derms, group clinics, cosmetic/medical/pediatric sub-specialties, and multi-location groups. Focusing on one niche means every page pattern, integration, and playbook is already refined for how dermatology patients search and book.

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  • It starts with a discovery session, followed by a free website audit of your current site — SEO, speed, HIPAA, UX, and conversion. From there we scope a fixed proposal with clear deliverables, milestones, and price. No open-ended hourly billing.

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  • Sometimes. Many clients keep us as their long-term dermatology-specialist partner and use a general agency for print or PR. We're happy to co-exist — we just own the website, SEO, and paid acquisition roadmap end to end.

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  • Yes. You own the domain, the codebase, the content, and every account we create on your behalf. Nothing is held hostage. If you ever leave, we hand over everything cleanly.

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Pricing & Timelines

What projects cost, how long they take, and how billing works.

  • Most custom dermatology websites land between $6,500 and $18,500 depending on page count, integrations (EHR, portal, e-commerce), before/after gallery complexity, and content production. Multi-location groups typically fall into a higher band. Every quote is fixed, not hourly.

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  • A focused single-location site ships in 4–7 weeks. Multi-location, e-commerce, or heavy content-migration projects run 8–12 weeks. Timelines assume timely content and feedback from your team — we send a schedule so nothing slips silently.

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  • Yes — a common structure is 40% at kickoff, 40% at design approval, 20% at launch. Larger projects can be split monthly across the build. Ongoing marketing retainers are billed monthly.

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  • Strategy, design, build, copywriting support, on-page SEO, schema, analytics setup, HIPAA-aware form handling, staging environment, QA, launch, and 30 days of post-launch support. No surprise add-ons.

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SEO & Growth

How we make you rank — and keep ranking — in your service area.

  • The opposite is the plan. We audit every ranking URL, map 301 redirects, preserve backlink equity, and tighten on-page signals during the migration. Most clients see stable or improved rankings within 30–60 days.

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  • Yes. Each location gets its own optimized page, Google Business Profile alignment, unique location copy (no boilerplate), and structured data. We track rankings by location and service, not just the homepage.

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  • Local map results often move within 4–8 weeks. Competitive service keywords (Botox, Mohs, laser resurfacing) typically take 3–6 months of consistent content and links. We report monthly with real ranking, traffic, and lead data.

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  • Yes, with your medical review. Our writers specialize in derm-adjacent health content — patient-friendly, E-E-A-T-aligned, and reviewed by your clinical team before publication.

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HIPAA & Compliance

How we keep PHI out of the wrong tools and pipes.

  • We build HIPAA-aware sites: forms transmit over TLS to a HIPAA-eligible endpoint, no PHI is captured in analytics or marketing pixels, BAAs are signed with hosting and form providers, and staff workflows keep PHI out of email. Compliance is a program, not a checkbox — we set the site up correctly and document it for you.

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  • Yes, for the services where a BAA is applicable (hosting, form intake, storage). We only recommend vendors that will sign one when PHI is in play.

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  • Yes — it's part of the free website audit. We flag risky trackers, insecure forms, PHI-in-URL leaks, and vendor gaps, and give you a prioritized fix list.

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  • Every site ships to WCAG 2.2 AA, with an ADA statement and a working feedback channel. Accessibility is baked into the design system — color contrast, keyboard focus, screen-reader labels — not bolted on with an overlay.

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Design & Redesign

How we approach visual identity, UX, and rebuilds.

  • 100% custom. Every project starts with your brand, patient personas, and services. We don't reskin a template — every page is designed for the conversions that matter for your practice.

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  • Yes. If you have a brand guide we honor it. If you don't, we can refresh your identity — logo, colors, typography — as an add-on so the site launches with a cohesive look end to end.

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  • We audit every ranking page, map redirects, preserve schema, and stage the new site behind auth for QA. Launches happen with monitoring in place so any regression is caught within hours, not weeks.

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  • We coordinate with local medical photographers when needed. For before/after galleries we set up consent workflows and a scalable content pipeline your staff can maintain.

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Support & Maintenance

What happens after launch, and how we stay on call.

  • You get 30 days of hands-on support included. After that, most clients move to a care plan: updates, monitoring, backups, security patches, uptime, small content changes, and monthly performance reviews.

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  • Care-plan clients get a same-business-day response, with critical issues (site down, form broken) addressed within hours. You get a real human — not a ticket queue.

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  • Yes. We host on HIPAA-eligible infrastructure with CDN, automatic backups, and SSL. If you prefer to self-host, we can deploy to your environment and document handoff.

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  • Yes. Every site ships with a CMS your team can use — pages, blog posts, providers, locations, and before/after entries are editable without touching code.

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Integrations & Tools

How the site connects to the rest of your stack.

  • Yes — we've integrated with most major dermatology EHRs and scheduling platforms (Nextech, ModMed, Zocdoc, Klara, and more). If a public API or embed exists, we wire it in cleanly. If it doesn't, we design around it.

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  • Yes. We build compliant e-commerce for skincare product lines with Shopify or a headless commerce backend, including subscription refills and inventory sync.

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  • Yes. GA4, conversion tracking for calls and form fills, call recording (where legally permitted), and revenue attribution by channel. Everything is HIPAA-aware.

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  • We integrate with the CRM/ESP you already use, or recommend one that fits derm workflows. Automated nurture sequences for consult requests are a common add-on.

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