How long does the full process take?

Most dermatology sites launch 6–10 weeks from kickoff. Starter (1-page) sites launch in 1 week. Enterprise multi-site builds take 10–14 weeks. You get a written schedule with weekly milestones at kickoff — no vague timelines.

What do you need from us during the build?

Roughly 3–5 hours per week: a 60-min kickoff call, weekly 30-min check-ins, doctor interviews for content (30 min each), and approvals via Figma / Slack within 48 hours. We do the heavy lifting — you approve, we ship.

Can we start with just design and add development later?

Yes. We offer standalone discovery + design engagements ($3,900) that produce a Figma prototype and design system you own. You can implement it yourself, hire another dev shop, or return to us later for build — no lock-in either way.

What if we need changes after launch?

Every package includes 30 days of post-launch fixes free of charge. After that, ongoing edits are covered by a monthly bundle (Essential, Growth, Marketing, or Full-Stack) or billed à la carte. You'll always see the invoice before we do the work.

Do you write the medical content, or do we?

Our medical copywriters draft everything, then your medical director reviews and approves. You never start with a blank page. If you prefer to write in-house, we discount the package accordingly.

How do you handle HIPAA compliance?

HIPAA-aware architecture is included in every build: no PHI in analytics, encrypted contact-form transport, masked field logging, and secure hosting. A signed BAA is included on Authority Brand and Enterprise plans, and available as an add-on elsewhere.